A case-worker AI concept that turns messy heat into calm structure: a draft summary and a next-action checklist you can edit before anything leaves your desk.
Human-owned drafts — you review, rewrite, accept locally.
One clear next action — not a dashboard of noise.
Service Island calm — teal glass over ember heat.
What it isn’t
Not a CRM — no silent case database.
Not auto-send — nothing emails or texts itself.
Not legal / clinical / eligibility advice — fence always on.
Not Live — concept demo only until a real Open URL exists.
